Terms of Services

Effective as of: August, 2020

The terms of service for CommentsAnalytics, an comments extractor and analytics service, outlines the legal agreement between the company and its users. These terms govern the use of the service and the rights and responsibilities of both parties.

One important aspect of the terms of service is the use of data. CommentsAnalytics collects and stores data from users' comments, such as text and metadata. The company may use this data to improve its service and for internal analytics. Users should review the company's privacy policy to understand how their data is used and protected.

Another aspect of the terms of service is the ownership of content. By using the service, users agree that any comments or data that they upload to the service belong to CommentsAnalytics, and the company has the right to use and share this content as it sees fit.

Users also agree to indemnify and hold CommentsAnalytics harmless from any claims, damages, or losses arising from their use of the service. This means that if a user uses the service in a way that causes harm to another party, the user is responsible for covering any legal costs or damages that result.

The terms of service may be updated from time to time and it is the user's responsibility to keep themselves updated with the changes. If a user continues to use the service after changes have been made to the terms of service, it is considered as an acceptance of the new terms.

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Frequently asked questions

Here’s what you need to know about Our Comments Analytics Pricing, based on the questions we get asked the most.

Currently, all plans are lifetime credits with no expiration limit. This feature helps our customers to use our services with no concern about expiration time. You can purchase your desired plan according to your need and use it every time you want. Contact us for any specific payment questions.

There is a Query limitation on how much data you can upload or how often you can upload it according to your plan. A Query is used each time a text is analyzed by our model. E.g: Get Sentiment Analysis of a comment.

No! Comments Analytics' plans all include comments extraction. As long as you're bringing your own data, there will never be any overage charges or additional fees. You can use our Chrome Extension to extract your .JSON data and import it in our dashboard.

No! Comments Analytics' plans all include setup and implementation with our pre-trained text analytics models. and support of these services with your input text data has not any cost. Contact us with further requests.

While our models are trained on as many diverse sources as possible, it's possible that we might need to fine-tune a model to your use case. So, please contact us for custom plans.

Yes! Comments Analytics only keeps data transfer and/or API calls over HTTPS and all data is securely kept using best practices with no access given to any 3rd parties. See our Privacy Policy page.

Absolutely! We understand that every business has unique needs, and we are happy to work with you to create a custom plan that fits your specific requirements. To get started, simply contact us and let them know what you need. We will work with you to create a plan that meets your requirements and fits within your budget. Please note that custom plans may have different pricing and features than our standard plans, but we will work with you to ensure that you get the best value for your investment.

We accept PayPal and all major credit cards.

Send us an email to [email protected]