Privacy Policy
At CommentsAnalytics, we take the privacy of our users seriously. We understand that the comments and data provided by our users is sensitive information, and we are committed to protecting it. This privacy policy outlines the information we collect, how we use it, and the steps we take to safeguard it.
Information We Collect:
- Comments and data provided by users on our website
- IP addresses and device information when users visit our website
- Information provided by users when they create an account or sign up for our services
Use of Information:
- We use the comments and data provided by users to perform sentiment analysis and provide insights on customer opinions and feedback.
- We use IP addresses and device information to improve the security of our website and to detect and prevent fraudulent activity.
- We use the information provided by users when they create an account or sign up for our services to manage their accounts and provide them with access to our services.
Information Sharing:
- We will not share or sell user data or comments to any third parties without the express consent of the user.
- We may share user data or comments with third parties in order to comply with legal requirements or to protect the rights and safety of our users or third parties.
Information Sharing:
- We will not share or sell user data or comments to any third parties without the express consent of the user.
- We may share user data or comments with third parties in order to comply with legal requirements or to protect the rights and safety of our users or third parties.
Security Measures:
- We use industry-standard security measures to protect user data and comments from unauthorized access or disclosure.
- We regularly review and update our security measures to ensure the ongoing protection of user data and comments.
Updates to Privacy Policy:
- We reserve the right to update this privacy policy as needed in order to reflect changes to our information collection and use practices.
- We will provide notice of any updates to this privacy policy on our website.
By using our website and services, you consent to the collection, use, and sharing of your information as outlined in this privacy policy.
Frequently asked questions
Here’s what you need to know about Our Comments Analytics Pricing, based on the questions we get asked the most.
Currently, all plans are lifetime credits with no expiration limit. This feature helps our customers to use our services with no concern about expiration time. You can purchase your desired plan according to your need and use it every time you want. Contact us for any specific payment questions.
There is a Query limitation on how much data you can upload or how often you can upload it according to your plan. A Query is used each time a text is analyzed by our model. E.g: Get Sentiment Analysis of a comment.
No! Comments Analytics' plans all include comments extraction. As long as you're bringing your own data, there will never be any overage charges or additional fees. You can use our Chrome Extension to extract your .JSON data and import it in our dashboard.
No! Comments Analytics' plans all include setup and implementation with our pre-trained text analytics models. and support of these services with your input text data has not any cost. Contact us with further requests.
While our models are trained on as many diverse sources as possible, it's possible that we might need to fine-tune a model to your use case. So, please contact us for custom plans.
Yes! Comments Analytics only keeps data transfer and/or API calls over HTTPS and all data is securely kept using best practices with no access given to any 3rd parties. See our Privacy Policy page.
Absolutely! We understand that every business has unique needs, and we are happy to work with you to create a custom plan that fits your specific requirements. To get started, simply contact us and let them know what you need. We will work with you to create a plan that meets your requirements and fits within your budget. Please note that custom plans may have different pricing and features than our standard plans, but we will work with you to ensure that you get the best value for your investment.