Tools to analyze customer's comments
Valuable, clear, considerable, and remarkable insights from video comments, social post comments, product page reviews, and more – to help you better understand the thoughts, feelings, motivations, and decision-making processes of your customers text.
Meet our intuitive features
AI-powered technology to analyze the feedbacks of customers to present clean insights. Improve your customer experience and analyze sentiment easily.
Sentiment Analysis
Sentiment analysis is contextual mining of text that extracts subjective information in the source materials and helps businesses to understand the social sentiment of their brand, product or content while monitoring online comments.
Sentiment analysis looks at the emotion encoded in a text. It is widly used to analyze customer feedback, survey responses, and video comments. Social media monitoring, reputation management, and customer experience are just a few areas that can benefit from sentiment analysis.
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Keywords Extraction
Keywords extraction is commonly used to extract key information from a series of comments. It is a text analysis method that involves Natual Language Processing (NLP) methods to extract the most important words and expressions from the text.
You’ll be able to see what topics are causing the most discussion among your consumers in comments, and automating the process will save your customer service unit time. Word clouds or tag clouds are another examples of keyword extraction. They show visualizations of a text’s most frequently used words in word clusters.
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Category Extraction
Category extraction in comments analytics involves automatically identifying and classifying comments or feedback into predefined categories or topics. This process utilizes natural language processing (NLP) and machine learning techniques to understand the content of comments and assign them to relevant categories.
For businesses, category extraction offers a range of benefits. Including streamlines the analysis of large volumes of customer feedback, making it easier to pinpoint the most discussed topics or issues. Additionally, it provides valuable insights for product development, customer service enhancements, and marketing strategies.
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The world's most remarkable analysis insights.
36.5 trillion
paragraphs comments tranied in our machine learning models.500 million
keyword phrases extractedOnly One
languages supported in analytics insightsEnglish
Language Supports
4
Analytics Services
SaaS
SaaS delivery model and on-demand software
Artificial Intelligence
Using Machine Learning Models
Comments Analytics quality of service
No-Code Text Analytics
Simply get your comments insights with no coding skills
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using pre-build models to get clean insights
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simple import/export methods to obtain your comments as text
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One-click deployment
Easy input comments options
import your comments of website in different way to analysis
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Input your comments with Google Spreadsheet option
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Using Google Chorome extention to extract comments from platforms like Youtube
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Excel csv/xlsx file upload
No translations
23 languages covered in our models
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Advanced natural language processing (NLP) analyzes data
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Machine Translation as the instant modification of text from one language to another utilizing artificial intelligence
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Rule-based Machine Translation
Scalability
Handeling many requests in real time
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Best design models using the right tools and frameworks
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Dedicated servers
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organization's capacity to adapt to increased workload or market demands
Immediate support
Increase our user experience by answering the needs of our customers
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24/7 ticket support
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Dedicated sale managers
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Available engineers for your questions
Custom analysis and websites
Flexibility for customizing the inference models for texts in different websites
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Custom insights from machine leaning models
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Input comments from various websites
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Different reports needed for business (contact us)